Smart Packaging for Retail & E-Commerce Market Insights in 2025

Smart Packaging for Retail & E-Commerce Market 2025: North America Leads, Asia Pacific to Grow Fastest by 2034

From 2025 to 2034, the global global smart packaging for retail & e-commerce market is set for a massive revenue upswing, with projections of growth reaching hundreds of millions of dollars. In 2024, North America led the smart packaging for retail & e-commerce market, with QR codes and IoT tech driving adoption. Asia Pacific, NFC tools, smart pouches, and sectors like pharma, luxury goods, and e-commerce are set for fastest growth by 2034.

Last Updated: 10 July 2025 Category: Packaging Forms Insight Code: 5677 Format: PDF / PPT / Excel

Smart Packaging for Retail & E-Commerce Market Size and Regional Production Analysis

The global smart packaging for retail & e-commerce market is booming, poised for a revenue surge into the hundreds of millions from 2025 to 2034, driving a revolution in sustainable transportation. The key players operating in the market are focused on adopting inorganic growth strategies like acquisition and merger to develop advance technology for manufacturing smart packaging. The market refers to the segment of packaging solutions enhanced with digital, functional, and interactive technologies to improve product safety, traceability, consumer engagement, and supply chain efficiency.

In retail and e-commerce, smart packaging combines connectivity (RFID, NFC, QR codes), sensors (temperature, freshness), and data integration to enhance transparency, reduce counterfeiting, and provide real-time tracking. As online shopping grows, smart packaging offers a competitive edge in customer experience, authentication, sustainability, and brand differentiation.

Key Insights

  • North America dominated the global smart packaging for retail & e-commerce market in 2024.
  • Asia Pacific is expected to grow at a significant CAGR in the market during the forecast period.
  • The European market is expected to grow at a notable CAGR in the foreseeable future.
  • By component, the QR Codes & RFID Tags segment dominated the market with the largest share in 2024.
  • By component, the mobile app-integrated & NFC segment is expected to grow at the fastest CAGR during the forecast period of 2025 to 2034.
  • By technology type, the connected packaging / IoT-enabled segment dominated the market in 2024.
  • By technology, the sensor-based packaging segment is expected to grow at the fastest CAGR in the forecast period.
  • By packaging format, the boxes & labels segment dominated the market in 2024.
  • By packaging format, the smart pouches & seals segment is expected to grow at the fastest CAGR in the forecast period.
  • By application, the food & beverage segment dominated the market with the largest share of 30% in 2024.
  • By application, the pharmaceuticals & luxury goods segment is expected to grow at the fastest CAGR during the forecast period of 2025 to 2034.
  • By end-user, the FMCG & retail chains segment dominated the market in 2024.
  • By end-user, the e-commerce & DTC brands segment is expected to grow at the fastest CAGR during the forecast period of 2025 to 2034.

Market Overview

Smart packaging refers to packaging systems embedded with advanced technologies like sensors, RFID, NFC, and QR codes to monitor, communicate, and enhance product functionality. In the retail & e-commerce market, smart packaging improves product tracking, authenticity verification, and consumer engagement. It supports sustainability through recyclable materials and optimized designs. Brands use it to ensure secure deliveries, create interactive unboxing experiences, and gain supply chain insights. As online shopping grows, smart packaging plays a key role in improving efficiency, transparency, and customer satisfaction.

  • Sustainability boosts: Brands are adopting biodegradable, compostable, and mono-material materials, plus refillable designs to reduce waste and meet eco-regulations.
  • IoT and sensor integration: Packaging now includes RFID/NFC tags, QR codes, AR, and sensors for real-time tracking, freshness monitoring, temperature control, and anti-counterfeiting.
  • AI & digital printing: Generative AI optimizes designs, while digital printing enables personalization and on-demand customization, improving aesthetics and reducing waste.
  • E‑commerce optimization: Lightweight, frustration-free, right-sized, protective, and return-ready packaging ensures safe transit and delightful unboxing experiences.
  • Advanced functional packaging: Active packaging features like oxygen scavengers, thermochromic inks, and edible formats add functionality and sustainability.

How Can AI Improve Smart Packaging for the Retail & E-commerce Industry?

AI integration significantly enhances smart packaging in the retail & e-commerce market by enabling data-driven, personalized, and efficient packaging solutions. Through AI-powered analytics, companies can track consumer behaviour, predict demand patterns, and optimize inventory management, leading to reduced waste and faster fulfillment. AI also enables dynamic QR codes or AR features on packaging, creating interactive, personalized shopping experiences that boost customer engagement and brand loyalty. In logistics, AI supports real-time monitoring of package conditions—such as temperature, humidity, or tampering—ensuring product integrity during transit.

AI streamlines packaging design and production by recommending materials that balance sustainability, protection, and cost-effectiveness. With machine learning algorithms, brands can optimize box sizes, reduce empty space, and cut carbon emissions. AI also strengthens anti-counterfeiting measures by verifying authenticity through digital markers and blockchain integration. Altogether, AI transforms smart packaging into a powerful tool for sustainability, traceability, personalization, and operational efficiency in the fast-paced retail and e-commerce landscape.

Market Dynamics

Driver

Growth in Retail & E-commerce Sales

With the global rise in online shopping, there is a growing need for packaging that ensures product safety, traceability, and engaging unboxing experiences. As online orders surge, brands require advanced packaging solutions like RFID, QR codes, and NFC for real-time tracking, inventory management, and efficient supply chain operations. E-commerce orders go through complex delivery chains. Smart packaging with condition monitoring (temperature, shock, humidity sensors) helps ensure products remain undamaged and safe, improving customer satisfaction.

Smart packaging enables personalized experiences such as scannable codes for product information, interactive unboxing, or promotional content, enhancing customer engagement and brand loyalty. With increased online product sales, especially in pharmaceuticals and luxury goods, smart packaging helps verify authenticity using unique identifiers, ensuring trust and compliance. Smart packaging can facilitate easier returns by integrating systems that track return status, validate contents, and provide quick re-processing, which is essential in the e-commerce model.

  • In January 2025, according to the data published by the E-Commerce and Digital Marketing Association, ECDMA, in 2025, e-commerce sales will total USD 2.51 trillion, a 21.25% rise over the USD 2.07 trillion in sales reported in the year 2025. The expansion of mobile e-commerce is anticipated to surpass the average annual growth rate of 15.3% predicted between 2022 and 2027. By 2027, the market for mobile e-commerce will generate USD 3.44 trillion in sales. On e-commerce platforms, tablet conversion rates are the highest at 3.1% followed by desktop conversion rates at 2.8%.

B2B Market Size

Restraint

Regulatory Uncertainty & Complex Integration

The key players operating in the market are facing issues due to regulatory uncertainty & complex integration, which is estimated to restrict the growth of the market. Smart packaging technologies such as RFID, sensors, and printed electronics can significantly increase packaging costs, making them less accessible for small to medium businesses. Incorporating smart technologies into existing supply chains and packaging systems requires technical expertise and infrastructure upgrades, which can be challenging and time-consuming. Smart packaging often collects and transmits user data, raising privacy and security concerns among consumers and regulators. Varying global regulations regarding smart packaging technologies can hinder widespread implementation and innovation.

What are the Opportunities for the Growth of the Smart Packaging for Retail & E-commerce Market?

Consumer Engagement

  • Smart packaging with QR codes, AR experiences, and personalized messages allows brands to interact directly with consumers, enhancing loyalty and differentiation.

Product Authentication

  • Anti-counterfeiting technologies, such as RFID, NFC, and blockchain-enabled packaging, help protect brand integrity, especially for premium or sensitive products.

Supply Chain Optimization

  • Sensors and tracking technologies improve inventory visibility, reduce losses, and support real-time logistics decisions.

Technological Advancements

  • Innovations in printed electronics, flexible sensors, and AI integration are making smart packaging more cost-effective and scalable for widespread adoption.

Segmental Insights

Which Component Dominated the Smart Packaging for Retail & E-Commerce Market in 2024?

The QR code and RFID tags segment dominates the market due to their cost-effectiveness, ease of integration, and versatility across product categories. QR codes enable interactive consumer experiences, such as accessing product details, promotions, and authentication with a simple smartphone scan. RFID tags offer real-time tracking, efficient inventory management, and enhanced supply chain visibility. These technologies support both customer engagement and operational efficiency, making them widely adopted by retailers and e-commerce players seeking smart, scalable packaging solutions.

Mobile apps integrated and NFC are gaining popularity due to rising smartphone penetration and consumer demand for personalized, interactive experiences. NFC technology enables one-tap access to product information, loyalty programs, and digital content, enhancing brand engagement. Mobile app integration allows brands to collect valuable consumer insights, deliver real-time updates, and enable secure authentication. As consumers seek seamless, tech-driven interactions, this segment rapidly expands, especially in premium and tech-savvy product categories.

Why does the Connected Packaging (QR, RFID) Segment Dominate the Smart Packaging for Retail & E-Commerce Market?

The connected packaging segment dominates the market due to its ability to enhance consumer engagement, product authentication, and supply chain transparency. Technologies like QR codes, NFC, and RFID allow real-time tracking, interactive experiences, and personalized marketing, boosting brand loyalty. This segment also helps combat counterfeiting and improves inventory management. The growing use of smartphones and internet access further drives adoption, making connected packaging a preferred choice for retailers and e-commerce platforms aiming for smarter customer interaction.

Sensor-based packaging is growing rapidly due to its ability to monitor real-time conditions such as temperature, humidity, and freshness. This is especially valuable for perishable and sensitive goods like food, pharmaceuticals, and cosmetics. Rising consumer demand for product safety and quality assurance, along with stricter regulatory compliance, drives its adoption. Additionally, sensor-based packaging reduces spoilage and enhances supply chain visibility, making it a crucial solution for modern retail logistics.

Which Application Dominated the Smart Packaging for Retail & E-Commerce Market in 2024?

The food and beverage segment dominates the smart packaging for retail & e-commerce market due to the high demand for freshness, safety, and traceability in consumable goods. Smart packaging solutions like QR codes, sensors, and RFID tags enable real-time monitoring of temperature, expiration dates, and product authenticity, ensuring quality during transit and storage. Growing consumer awareness about food safety, coupled with regulatory requirements, further drives adoption. Additionally, brands leverage smart packaging to offer interactive experiences, such as nutritional information and promotions, enhancing consumer engagement. The rapid growth of online grocery shopping also fuels the segment’s dominance in the market.

Pharmaceutical and luxury goods are using smart packaging solutions due to rising concerns over product authenticity, safety, and traceability. For pharmaceuticals, smart packaging ensures compliance, monitors storage conditions, and prevents counterfeiting. In luxury goods, technologies like NFC and QR codes offer product verification and exclusive digital experiences, enhancing brand value and consumer trust. Increasing e-commerce sales of high-value and sensitive items further accelerate the adoption of smart packaging in these segments.

Why did the FMCG and Retail Chains segment Dominate the Smart Packaging for Retail & E-Commerce Market in 2024?

The FMCG and retail chains segment dominates the smart packaging for retail & e-commerce market due to high product turnover, large-scale operations, and the need for efficient inventory and supply chain management. These businesses benefit from technologies like RFID, QR codes, and connected packaging to streamline logistics, reduce shrinkage, and enhance product visibility. Additionally, smart packaging enables personalized marketing and consumer engagement at scale, helping brands stand out in competitive markets. The growing emphasis on digitalization and customer experience further supports the widespread adoption of smart packaging in this segment.

E-commerce and DTC (direct-to-consumer) brands are growing in the market due to increasing online shopping trends and the need for enhanced customer engagement. These brands use smart packaging technologies like QR codes, NFC, and mobile app integration to deliver interactive, personalized experiences and build stronger brand loyalty. Smart packaging also enables real-time tracking, authenticity verification, and data collection, helping DTC brands optimize logistics and better understand consumer behaviour in a competitive digital environment.

Why does the Boxes & Labels Segment Dominate the Smart Packaging for Retail & E-commerce Market?

The boxes and labels segment dominates the packaging format category in the smart packaging for retail & e-commerce market due to its widespread use, versatility, and ease of integration with smart technologies like QR codes, RFID tags, and printed sensors. Boxes serve as the primary packaging for shipping and displaying products, especially in e-commerce, while labels provide a convenient platform for interactive features and essential product information. This format supports cost-effective branding, real-time tracking, and consumer engagement without major changes to existing packaging lines. Its compatibility across industries, from FMCG to electronics, further reinforces its dominance in the smart packaging landscape.

Smart pouches and seals are gaining popularity due to their flexibility, lightweight nature, and ability to integrate advanced features like time-temperature indicators, freshness sensors, and tamper-evident seals. They offer enhanced convenience for both consumers and retailers, especially for products in the food, personal care, and pharmaceutical sectors. These formats support extended shelf life, improved safety, and easy product authentication. Additionally, the rising demand for sustainable and space-efficient packaging solutions in e-commerce drives their rapid adoption, making them ideal for direct-to-consumer deliveries and modern retail logistics.

Regional Insights

Which Region Dominated the Smart Packaging for Retail & E-commerce Market in 2024?

North America dominates the smart packaging market for retail and e-commerce due to its advanced technological infrastructure, strong presence of leading packaging and retail companies, and high consumer adoption of innovative solutions. The region benefits from significant investments in R&D, enabling rapid integration of smart technologies like RFID, IoT, and AI into packaging systems. Additionally, growing demand for personalized, sustainable, and tamper-proof packaging solutions fuels innovation. Regulatory support for smart labeling and traceability, combined with a highly developed e-commerce ecosystem, further boosts market growth.

U. S. Market Trends

The U.S. leads the smart packaging market in North America, driven by a strong e-commerce sector, widespread digital adoption, and the presence of major retail and packaging companies like Amazon, Walmart, and 3 M. High consumer demand for connected and sustainable packaging, along with government regulations promoting food and drug traceability, encourages rapid adoption of RFID, NFC, and IoT-enabled packaging. The U.S. also has a robust innovation ecosystem and invests heavily in AI and smart logistics solutions, further supporting market dominance.

Canada Market Trends

Canada is witnessing steady growth in the smart packaging sector due to increasing awareness of sustainable practices and growing demand for high-tech packaging in retail and healthcare. The Canadian government supports digital transformation and sustainable innovation, which is encouraging retailers and packaging companies to integrate intelligent features like QR codes and smart sensors. Though smaller in scale compared to the U.S., Canada's high e-commerce penetration and sustainability goals position it as a key emerging market.

What Promotes the Growth of the Asia Pacific Smart Packaging for Retail & E-commerce Market?

Asia Pacific is experiencing rapid growth in the smart packaging market for retail and e-commerce due to rising urbanization, a booming e-commerce sector, and increasing smartphone and internet penetration. Countries like China, India, Japan, and South Korea are witnessing strong consumer demand for convenient, safe, and interactive packaging solutions. Government initiatives promoting digitalization and smart manufacturing, along with growing investments in advanced technologies like IoT, RFID, and AI, are accelerating adoption. Additionally, heightened awareness of product authenticity, sustainability concerns, and the need for supply chain transparency further drives market expansion across the region.

China Market Trends

China leads the Asia Pacific smart packaging market due to its massive e-commerce volume, advanced logistics infrastructure, and strong government support for digital technologies. Major players like Alibaba and JD.com heavily invest in smart packaging solutions, such as QR codes, NFC tags, and tamper-evident features to enhance traceability and customer experience. Rapid advancements in AI and IoT also drive innovation in the packaging sector, especially for high-volume retail and export goods.

India Market Trends

India is emerging as a high-growth market due to its expanding middle class, increasing online shopping, and growing demand for product safety and transparency. Initiatives like “Digital India” and rising smartphone penetration support the adoption of QR code-based interactive packaging. Additionally, Indian retailers are beginning to explore smart labels and tracking technologies to reduce counterfeiting and improve supply chain efficiency.

Japan Market Trends

Japan has a well-established retail infrastructure and a strong focus on technological innovation, making it a key market for high-end smart packaging. Japanese consumers demand high-quality, tamper-proof, and informative packaging, especially in electronics, cosmetics, and food products. The country also emphasizes sustainable and minimalistic smart packaging designs, integrating automation and IoT for logistics and inventory management.

Europe’s Sustainability Initiatives to Promote Notable Growth

Europe is witnessing notable growth in the smart packaging market for retail and e-commerce due to strong regulatory support, rising environmental awareness, and a highly developed retail infrastructure. The European Union’s Green Deal and Circular Economy Action Plan are pushing retailers and packaging companies to adopt sustainable and technologically advanced solutions. Consumers in the region demand eco-friendly, traceable, and interactive packaging, driving the use of QR codes, RFID, NFC, and smart sensors for product authentication, condition monitoring, and enhanced user engagement.

Countries like Germany, France, and the UK are leading innovation in packaging automation and digitalization, while Eastern European nations are emerging markets with growing e-commerce activity. The rise of omnichannel retail and the need for secure, tamper-evident packaging are also key drivers. Additionally, increased investments in R&D and cross-industry collaborations between tech firms and packaging manufacturers are accelerating the integration of AI, IoT, and data analytics in smart packaging across Europe.

Smart Packaging for Retail & E-Commerce Market Key Players

Smart Packaging for Retail & E-Commerce Market Companies

  • Amcor Plc
  • Avery Dennison Corporation
  • Stora Enso
  • Sealed Air Corporation
  • DS Smith Plc
  • Smurfit Kappa Group
  • Thinfilm Electronics ASA
  • Constantia Flexibles
  • Zebra Technologies
  • RR Donnelley & Sons Company
  • Huhtamaki Oyj
  • Identiv, Inc.
  • WS Packaging Group
  • Syntegon Technology
  • Checkpoint Systems
  • PakSense (Emerson)
  • Systech International
  • Multivac Group
  • Scanbuy Inc.
  • Toppan Printing Co., Ltd.

Latest Announcements by Industry Leaders

  • In February 2025, Christine C. Akselsen, CEO of Kezzler, stated that the acquisition of Scanbuy's Smart Packaging aligns the expertise of two pioneering companies, positioning Kezzler to redefine what's possible in product transparency and traceability. The potential to integrate smart packaging and SmartLabels, which are currently in use across 100,000 product lines in the U.S. alone, with Kezzler company’s capacity to gather, organize, and disseminate product traceability data on a large scale is made possible by the combination of Kezzler and the Scanbuy smart packaging footprint.(Source: PR Newswire)

New Advancements in the Market

  • In June 2025, at the AIPIA & AWA Smart Packaging World Congress 2025 in Amsterdam, June 23-24, 2025, Identiv, Inc., a leader in RFID and BLE-enabled Internet of Things (IoT) solutions, showcased its most recent smart packaging solutions for supply chain information and Digital Product Passports (DPPs). Brands are empowered to track product provenance, support sustainability and regulatory compliance objectives, and interact directly with consumers due to these NFC and BLE- and BLE-enabled packaging solutions. (Source: label and Narrow web)
  • In March 2025, ULMA Packaging presents its new line of high-performance TX thermoformers, a packaging solution that is intended to address the issues facing the food industry, with a particular emphasis on digitalization, sustainability, and production efficiency. (Source: ULMA Packaging)

Segmentation of the Smart Packaging Market

By Technology Type

  • Active Packaging
  • Intelligent Packaging
  • Connected Packaging / IoT-enabled
  • Modified Atmosphere Packaging (MAP)
  • Sensor-Embedded Packaging
  • Track-and-Trace Packaging
  • Anti-Counterfeit & Tamper-Proof Packaging

By Component

  • Sensors (Temperature, Humidity, Gas)
  • RFID & NFC Tags
  • QR Codes & Barcodes
  • LED Indicators
  • Embedded Chips & Bluetooth Modules
  • Mobile App-Integrated Packaging
  • Conductive Inks & Printed Electronics

By Packaging Format

  • Boxes & Cartons 
  • Labels & Tags
  • Flexible Pouches
  • Bottles & Vials
  • Smart Wrapping Films
  • Smart Seals & Closures

By Application

  • Food & Beverage
  • Pharmaceuticals
  • Personal Care & Cosmetics
  • Fashion & Apparel
  • Electronics
  • Homecare & Cleaning Products
  • Luxury Goods & Gifting
  • Pet Care

By End-User Industry

  • E-Commerce Platforms
  • FMCG & Retail Chains
  • Healthcare & Pharmaceuticals
  • Beauty & Personal Care Brands
  • Electronics & Consumer Goods
  • Third-Party Logistics (3PL)
  • Cold Chain Logistics

By Distribution Channel

  • Direct-to-Consumer (DTC) Brands
  • Online Retailers & Marketplaces
  • Specialty Retail Stores
  • Subscription Box Providers
  • Smart Packaging Suppliers & Integrators
  • Contract Packaging Companies

By Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa
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  • Insight Code: 5677
  • No. of Pages: 150
  • Format: PDF/PPT/Excel
  • Last Updated: 10 July 2025
  • Report Covered: [Revenue + Volume]
  • Historical Year: 2021-2023
  • Base Year: 2024
  • Estimated Years: 2025-2034

Meet the Team

Yogesh Kulkarni is an experienced Research Analyst specializing in the packaging sector, with a strong foundation in statistical analysis and market intelligence. He currently contributes his expertise to Towards Packaging.

Learn more about Yogesh Kulkarni

Aditi Shivarkar, with 14+ years in packaging market research, specializes in food, beverage, and eco-friendly packaging. She ensures accurate, actionable insights, driving Towards Packaging 's excellence in industry trends and sustainability.

Learn more about Aditi Shivarkar

Related Insights

FAQ's

The market is primarily driven by rising e-commerce sales, consumer demand for product transparency and safety, and the need for efficient supply chain tracking. Smart packaging offers enhanced customer experience, real-time monitoring, anti-counterfeiting, and sustainable materials, making it critical for modern retail logistics and brand differentiation.

AI enables personalized, data-driven packaging by optimizing materials, reducing waste, and improving inventory accuracy. It powers real-time condition monitoring, interactive digital experiences (via AR/QR), and enhances authentication through blockchain integration boosting consumer trust and operational efficiency.

Key disruptors include RFID, NFC, QR codes, Bluetooth-enabled packaging, and sensors for freshness, humidity, and temperature. Emerging tools like printed electronics, Digital Product Passports (DPPs), and AI-powered design tools are revolutionizing functionality and sustainability across packaging formats.

The market is set for a multi-billion-dollar expansion, driven by surging e-commerce, sustainability mandates, and tech innovation. Investments in sensor-based solutions, AI-integrated platforms, and traceability systems offer high ROI, especially in food, pharma, and luxury segments with high value-per-package.

The mobile app-integrated & NFC segment and sensor-based packaging formats are expected to grow at the fastest CAGR, driven by increasing smartphone penetration and demand for condition-monitoring solutions. Smart pouches and seals also show rapid adoption in food, cosmetics, and pharma.

Key barriers include high initial costs, technical integration complexity, and inconsistent global regulatory standards. Privacy and data security concerns also pose hurdles, especially with increasing data collection via interactive and connected packaging systems.

North America leads currently due to tech readiness and strong retail infrastructure. However, Asia Pacific is forecasted to grow fastest, driven by e-commerce booms in China, India, and Southeast Asia, alongside government support for digitalization and sustainability initiatives.

While supportive in promoting traceability and sustainability (e.g., Europe’s Green Deal), varying global standards on data security, recycling, and smart tech integration can slow market adoption. Harmonization of compliance frameworks is critical for scaling innovations across borders.